F.A.Q.s

Is Pee Hero by Urea-Z Safe?

YES! Pee Hero by Urea-Z is safe to use where you have animals, people, marine life, and plants! The little microbes inside the solution only eat the Urea crystal that makes urine smell bad, that’s it! The microbes are asleep in the Pee Hero by Urea-Z concentrate bottles they come in, and they don’t wake up until they are added to water. This allows a longer shelf life for the microbes when you are not using them!

Is Pee Hero Chemical Free?

Yes! This is a huge different between Pee Hero and other products. You can feel really good using this around your pets and your family. It's chemical free, made of natural microbes that are safe for plants, pets, and people. 

Why Pee Hero by Urea-Z?

Because it works! Pee Hero by Urea-Z is a 16X professional strength formula that specifically target and remove urine odor safely. The mighty microbes get rid of the foul odor from its source by eating it, leaving zero traces of the awful urine smell so you can get back to enjoying your indoor/outdoor space again. The best part is the smell isn't masked, its actually gone. 

There are over 3 trillion microbes (the 100% safe kind) that specifically feed on the odor-causing ammonia smell (urea: one of the waste products found in urine). The safe microbes will continue to consume/digest the odor-causing smell until their food source is completely gone, therefore truly getting rid of the smell. 

How Does Pee Hero by Urea-Z Work?

Pee Hero by Urea-Z consists of trillions of microbes that eat urea, a chemical found in urine, that produces the pungent ammonia smell. The microbes ingest the urea crystals out of the urine and convert them into water and carbon dioxide (an odorless gas).

These microbes are colonizing microbes, which means that every twenty minutes they double their numbers, speeding up the process of converting the urea crystal into water and carbon dioxide, removing the unwanted smell faster and faster each time it is used! Also, these microbes stay alive for anywhere from days to weeks depending on urea crystals available for consumption. Therefore if you spray a contaminated area the microbes will keep eating and go dormant, then wake back up and eat again if the area is re-contaminated!

How do you get urine smell out of fake grass?

The microbes in Pee Hero by Urea-Z eat up the urine crystals, so the smell isn’t masked it’s gone! Once the microbes have eaten all the urine crystals from the months or years of urine that have been soaked into your fake grass, the maintenance is simple. You usually only have to spray your fake grass 1-2x per week to keep enough microbes on the grass to keep eating the urine crystals to keep the smell away.

How long does Pee Hero take to remove the smell?

There is a minty-fresh smell to Pee Hero by Urea-Z that instantly controls the urine smell. Then the microbes will be eating the urea crystals, as well as doubling in size to colonize the problem area and speed up the process of removing the cause of the unwanted smell. This process can take anywhere from 5-14 days (or more) to remove the smell depending on the amount of saturation from the urine and how much Pee Hero by Urea-Z is used in the area, to keep the smell from returning.

The beautiful part of Pee Hero by Urea-Z is that once you begin to use the product consistently and find the proper timing of re-spraying the areas due to the amount of urine that is deposited in this area, you won’t have to endure that urine smell again because the microbes will wake up and eat the urea crystals if the area is contaminated between the Pee Hero by Urea-Z spraying sessions!

How Often Should I Spray Pee Hero on the Smelly Areas?

Start by spraying the area every day for 5-14 days depending on how long it takes for the smell to go away. There is a large window here because it all depends on how long you have had the urine crystals building up for, how large the amount of urine is, the weather, etc. Make sure to spray the urine areas generously with Pee Hero by Urea-Z.

Then, once the smell is gone you will enter the maintenance phase. In this phase you will only need to spray Pee Hero 1-2x per week (typically) but it 100% depends on the size of your dogs and the space. So here you need to test to see what the perfect weekly amount is for your pets. We recommend starting spraying 2x per week. If the smell comes back, switch to 3x per week. If the smell doesn't come back, try 1x per week. 

How long does Pee Hero last once mixed with water? 

Once mixed with water, the microbes will stay alive for 2-3 weeks. So it is a good idea to only mix what you are planning on using for that time period.

How long does Pee Hero last before mixing with water? What is Pee Hero shelf life?

Pee Hero by Urea-Z lasts for up to a year when not mixed with water. It is best to store Urea-Z in a cool dark space. If you are worried your product has gone bad, open up the bottle and smell it. It if smell really stinky, a rotten odor, then it has gone bad. If it smells normal, it is most likely still good!

Can I use Pee Hero with other products?

A good rule of thumb is if it would kill a bug, it'll kill Pee Hero's microbes. So things like bleach, or heavy chemicals or cleaners will kill the microbes. Pee Hero is a chemical free product will all natural little microbes in it. 

If you are a dog kennel or doggy hotel, we recommend using pee hero a few times a week to keep the urine smell away. Then using your heavy chemicals 1x per week to disinfect, and circulating that process week over week. If you would like more details on what other doggy daycares are doing when using Pee Hero please email us for details on their cleaning schedule. 

How much space does 1-gallon of mixed product cover?

In general, we have found that 1-gallon of mixed product will cover about 250 sq. ft. However, we don’t recommend spraying your entire yard if you don’t have to. Usually, there are areas where your pet pees, either in a corner or on one side. It is best to only spray the areas where your pet goes to the restroom.

Why is Pee Hero so expensive compared to other products?

Great question! Let us explain. Pee Hero by Urea-Z is a 16X professional strength formula in concentrate form. Meaning, 1 gallon of Pee Hero by Urea-Z concentrate is actually equivalent to 16 gallons of product.

We could ship you a diluted formula that already has the water added like the vast majority of products you currently see on Amazon, but that would mean you would be paying a lot of money to ship water. Since shipping is based on weight/size and water is rather heavy that makes shipping water to you expensive. We thought it would make more sense to ship you the actual product as opposed to water.

When you do the math, Pee Hero by Urea-Z is extremely competitive in regards to pricing. In fact, we are considerably less than the competition.

  • A gallon of Pee Hero by Urea-Z concentrate = $139.95 (equivalent to 16 gallons of product)
  • $139.95 / 16 gallons = $8.75 per gallon

The competition starts at $25 per gallon and goes up from there. That makes the competition’s price over 2.5 times more expensive.

We know it’s a good deal and we hope you think so too.

I have used some products that were inconsistent where it was hit or miss as to whether it would work. How stable/consistent is Pee Hero by Urea-Z?

That is a great question and something that really separates us. We pride ourselves on the highest quality standards to ensure each order has a consistent microbial concentration from batch to batch. Being able to ensure consistency is extremely important to us because we want to make sure you have the very best results each time you use it and the only way to guarantee that is to ensure that each batch has the same microbial count.

Are there any guarantees with Pee Hero by Urea-Z?

Yes, there sure are! Pee Hero guarantees results or your money back, no questions asked! We are a small family owned business and customer service is everything to us. If you are having any issues please email or text us and we can walk you through trouble shooting your issue as well. We want to make sure you smell problem is finally gone. But also, we understand if you are just done and want a refund. We can do that too, no problem! 

Just send us a quick email (gabrielle@urea-z.com), and we will provide a full refund. No questions asked. Done deal!

What is there difference between Pee Hero and Urea-Z?

They are one in the same, Pee Hero is made by Urea-Z. Urea-Z is the parent company that has products like Pee Hero, as well as other commercial grade products. To learn more please email us at (gabrielle@urea-z.com). 

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